Responsible Gaming

Responsible Gaming on dh88 — A Safe & Balanced Gaming Experience

Gaming is for enjoyment — not stress. dh88 believes every player deserves to play safely and mindfully. Our responsible gaming program helps you maintain a healthy balance in your life.

18+
Age Restriction
24/7
Support
5
Protection Tools
100%
Free Support
Why responsible gaming matters

Online gaming is a great form of entertainment — but like any pastime, it needs to be kept within healthy limits. At dh88, we recognize that some people can develop a harmful dependence on gambling, which can negatively affect their personal, family, and financial lives. That is why we are committed to responsible gaming.

Dh88 offers a range of practical tools and support systems to promote responsible gaming on our platform. From deposit limits to self-exclusion — everything is in your hands. Our goal is for you to play for fun, not out of pressure or compulsion.

On this page, you will find guidance on how to stay safe, when to take a break, and where to get help if you need it. Remember — asking for help is not a weakness, it takes courage.

dh88's commitment: We do not just want to entertain you — we want you to be happy and well. Responsible gaming is at the core of how we operate.

Quick check: are you playing safely?
I play with a set budget
I stick to my time limits
I don't chase my losses
I make time for family and friends
Gaming is for entertainment only
I only play with money I can afford to lose
If all of the above apply to you, you are gaming responsibly.
dh88 Responsible Gaming Tools

Our special safeguards to keep your gaming safe

Deposit Limit

Set daily, weekly, or monthly deposit limits. Once set, they take effect immediately, and any increase requires a 24-hour waiting period.

Session Time Limit

Set a time limit for each gaming session. Once the time is up, dh88 will automatically warn you or log you out.

Cooling-Off Period

Need a short break? Set a cooling-off period of 24 hours up to 30 days. During this time, no gaming or deposits will be allowed on your account.

Self-Exclusion

If you need a longer break, you can self-exclude for 6 months up to 5 years. Your account will be completely inactive during this period.

Loss Limit

Set a limit on how much you can lose before play is stopped. This protects you from excessive losses in a single session.

Reality Check

At regular intervals, a pop-up will remind you how long you have been playing and how much you have spent.

1

Principles of responsible gaming

Responsible gaming on dh88 is more than following rules — it's a mindset. We want you to play with awareness and enjoyment. Sticking to a few core principles of responsible gaming keeps the experience positive every time.

First, never treat gaming as a source of income. Games on dh88 are designed purely for entertainment. Second, always play within your means — only spend what you can afford to lose without affecting your daily life. Third, never let gaming interfere with your other responsibilities.

  • Gaming is leisure entertainment — not a substitute for daily responsibilities.
  • Avoid placing impulsive bets when you are emotional after a loss.
  • Do not play while under the influence of alcohol or any other substance.
  • Maintain your relationships with family and friends — don't let gaming get in the way.
  • Take regular breaks and make time for other activities.

Remember — responsible gaming doesn't take the fun out of it; it actually makes your gaming experience more enjoyable in the long run.

2

Signs of Problem Gaming

Gaming habits can sometimes become problematic. If you or someone close to you shows the signs below, it is time to seek help. The sooner these signs are recognized, the easier they are to address.

Spending beyond your budget and borrowing money to play.

Repeatedly playing to try to recover money you have lost.

Lying to family or friends about your gaming.

Skipping work or studies to keep playing.

Feeling restless or irritable when unable to play.

Repeatedly trying to cut back on gaming but failing.

If any of the above signs apply to you, reach out to our support team right away. We are ready to help — free of charge and in complete confidence.

3

Minor protection

Dh88 strictly prohibits anyone under 18 from accessing our gaming platform. Age is verified at registration, and identity is confirmed through our KYC process. We operate both technical and policy-level safeguards to protect minors.

A note to parents — keep your device and account login details secure. Do not leave gaming devices within reach of children. Use family filtering software to block children's access to online gaming sites.

If you suspect a minor is using dh88, please contact our support team immediately. We will take prompt action and close the account in question.

4

How to Get Help

If you feel your gaming is getting out of control, do not hesitate to seek help. At dh88, we are always here for you. Our trained support team is ready to assist you with complete confidentiality.

Getting help is straightforward. Start by reaching out via our live chat or sending us an email. Our team will talk things through with you and help activate the right tool — whether that's a deposit limit, session limit, or self-exclusion if needed.

Once self-exclusion is activated, your account will be deactivated immediately and cannot be reactivated before the selected period ends. You will not receive any marketing messages during this time.

Asking for help is never something to be ashamed of. Our team is here to support you without judgement. Your wellbeing is our top priority.

Gaming Health Indicator
Time ControlNormal
Budget ManagementGood
Emotional controlStay Alert
Social BalanceNormal

This is a general awareness chart. Use it to assess your own situation.

Need Help?

Our responsible gaming team is available 24/7. Reach out in complete confidence.

Live Chat Support
Protection Tools at a Glance

How each tool works and who it is right for

Tool name Duration How it works When it's appropriate Type
Deposit Limit Immediate Blocks deposits beyond the set limit To keep your budget in check Light Protection
Session Time Limit Immediate Alert or logout at a set time For time management Light Protection
Loss Limit Immediate Stops play after a set loss To prevent further losses Light Protection
Cooling-Off 1–30 days Temporarily Deactivate Account For a short break Moderate Protection
Self-Exclusion 6 months–5 years Full account suspension for the long term For serious issues Strong Protection
Reality Check Per session Regular reminders on time and spending To raise awareness Light Protection
FAQ

Responsible Gaming FAQs

After logging in, go to Account Settings and open the "Responsible Gaming" section. From there, you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling period, which helps protect you from impulsive decisions.

Once self-exclusion is active, your account will be fully deactivated. You will not be able to play any games, make deposits, or withdraw funds during this period. No promotional messages or gaming notifications will be sent to you. There is no option to reactivate your account before the selected period ends. Your balance will remain safe and can be withdrawn once the period is over.

It is not possible to make changes directly to someone else's account, but you can inform our support team if you believe a family member is exhibiting problematic gaming behaviour. We will assess the situation confidentially and take the necessary steps.

A cooling-off period is a temporary break — typically 1 to 30 days. It is a lighter level of protection, suited for those who just need a short rest. Self-exclusion is far more serious — it can last from 6 months to 5 years and cannot be cancelled midway. Self-exclusion is the better option for those whose gaming problems have become severe.

Yes, completely confidential. Any conversation you have with our Responsible Gaming support team will not be shared with any third party. Our staff are specially trained and compassionate. Reaching out for help is a courageous step, and we respect that.

Absolutely not. dh88 strictly enforces an 18+ policy. Age is verified at registration and identity is confirmed through our KYC process. Any attempt by a minor to open an account is blocked immediately and all associated data is deleted.
Safe gaming platform

Play responsibly and enjoy yourself on dh88

Enjoy bingo, betting, fish games, sports, and more on dh88 in a fully safe and regulated environment. Use our responsible gaming tools to keep your play balanced.

বাংলা